Water Damage Restoration

When faced with such a situation as this, worry not! At Complete DKI, we are professional water damage restoration experts.

Water Damage Cleaning and Restoration Specialists

Water damage, from small leaks to large-scale flooding, can cause serious long-term damage to your property, promote mold growth and become a serious health and safety hazard. As a homeowner, it is important for you to find a reliable water damage company that can help you tidy up things in the event of a water leak and break in a water pipe. When your property floods, you alone know how damaging water can be, ruining the structure of your property and belongings and posing health hazards. When faced with such a situation, worry not! At Complete DKI, we are professional water damage restoration experts.

  • Advanced Certifications & Training
  • Site Imaging for Insurance Claim Documentation
  • Reliable & Responsive Service
  • Locally Owned, Community Minded
Water Damage Restoration in Pensacola, FL, Tallahassee, FL, and Mobile, AL

24/7 Emergency Water Removal Services

We understand it is not an enjoyable experience to have your home or business property and valuable possessions damaged. As water damage restoration professionals, we use state-of-the-art equipment and work professionally to purge your property of water and moisture. Our skilled technicians have proven expertise in emergency water damage removal and provide professional services on a 24/7 basis. We believe any delay can prove detrimental to your property and valuable materials, including wallboards, hardwood floors, and carpeting, and thus act quickly to provide fast response to arrive at your door within 2 hours.

Water Damage Solutions

With a team of IICRC Certified technicians based in Pensacola, Mobile, and Tallahassee we feel confident of delivering no less than best service for our clients to get the job done. We are skilled in:

  • Ceiling, crawl space water damage
  • Basement flood water cleanup
  • Flood damage cleanup
  • Dehumidification service
  • Water extraction services
  • Complete structural drying
  • Mold and environmental remediation
  • Advance dehumidification
  • Content Cleaning
  • Drying and reprocessing
  • Document salvage
  • Electronics restoration
  • Structural repairs

If you have any issues regarding water damage, please contact us or call us at (850) 225-5354 or (251) 225-5354.

Why Choose Us?

Ready to respond, no matter the time of day.

We begin the water removal process by spotting the root cause as well as the source of water damage. On finding the water supply source, we begin removing water from your property with high-powered hoses. After water removal, we use high-speed blower fans to dry the dampness and then begin water damage repairs.

With us, you can rest assured that your property will return to normalcy soon, for we understand any delay can be damaging and may cause mold formation. As a water damage company, we also offer mold removal services. To us, your satisfaction comes first, and our emergency crews are always ready with the equipment to come to your rescue as and when the need arises.

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Frequently Asked Questions About Water Damage

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.

Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea, because the restoration contractor will help make sure that not only will the water extraction and dry out be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grow.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

Identifying the source of the water damage is one of the first steps in both the insurance claim process but also before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.

If you need any emergency damage restoration services, simply call our 24-hour emergency response lines.

Reliable Water Damage Removal and Repair, 24-Hours a Day

Our Service Area

Proudly serving the Pensacola, FL, Tallahassee, FL, and Mobile, AL areas.

Complete DKI is a leading restoration contractor with offices in in the Pensacola, FL, Tallahassee, FL, and Mobile, AL areas. We have years of experience in disaster restoration. Complete DKI provides restoration services to commercial, insurance, and residential clients. Complete DKI's emergency response teams are available 24 hours a day, 365 days a year. Our team is fully insured, licensed, and is registered to do business in Santa Rosa, Escambia, Okaloosa, Walton, Holmes Washington, Bay, Jackson, Calhoun, Gulf, Gadsden, Liberty, Franklin, Leon, Wakulla, and Jefferson counties in Florida and Mobile and Baldwin counties in Alabama.

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